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GCSS-AF General Help
Objective | Intent | User Roles | Features | Browser Requirements | Display Settings | RSS | Workplans
1a. Objective   [top]
 
The gcss-af.com website has been designed to facilitate communication, process execution, problem resolution, education, and information availability for the many geographically dispersed integration communities . The website also provides a base for the entire GCSS-AF community, and through direct customer feedback via discussion forums, change requests, and customer surveys, the site should be continuously improved and refined. General Functionality currently includes action tracking, change request collection and primary evaluation, information sharing, and threaded discussions.

A good place to start is the Getting Started section of the site found from the top menu Info Center -- Getting Started
 
1b. Intent   [top]
 
The gcss-af.com website is intended to provide a hub for the eSupport needs of the entire GCSS-AF program. Though the site currently targets Integrators as a primary customer, the intent is to provide GCSS-AF application developers, GCSS-AF application users, new and prospective GCSS-AF team members, Air Force members in general, and GCSS-AF subcontractors and vendors with a wealth of current information, process improvement tools, and communicative tools that meet their needs for the GCSS-AF program.
 
2. Site Role Definitions   [top]
 
Group membership gives users access to site tools and information (lessons learned, documents, workplans). An authenticated user (a person who has site membership and has "logged in") will belong to 1-n groups as either a member or and administrator. Users can view which groups they belong to in 3 places on the site:
  1. Home Page -- On the bottom of the left hand nav is a list of groups ("Group Membership") and a link to the details for that group (actions, documents, lessons learned).
  2. Groups Admin -- Located from the top menu Support -- Groups. This page gives the ability to request access to a group for users or manage a group for administrators.
  3. Member Profile -- Located from the top menu Support -- Modify Profile. This page gives the ability to view the groups ("Joined Groups") to which you belong.
Visitor : Any individual visiting the site who has not "logged in" and doesn't belong to any site groups.
 
Group Administrator: The person responsible for overseeing website processes facilitated by the website for a particular Group. These process currently include:
  • Change Request Collection and Primary Evaluation
  • DR/WIT Tracking
  • Action Tracking
  • SPR (Software Problem Report) Tracking
  • Process Ownership
  • Information Sharing
Group Member : A person who belongs to one or more GCSS-AF Groups, and participates in the website processes mentioned above. A group member will typically be assigned "ownership" for the evaluation of change requests, the completion of actions, or maintaining a document's currency.
 
Site Administrator (gcssaf.owgadmin@lmco.com) : The person who receives new requests for user accounts and is responsible for registering new users, maintaining user information currency, and assigning users the appropriate roles within the appropriate IPTs.
 
3. Overview of Features   [top]
 
The major functional features currently provided by the GCSS-AF website can be found in the "Program Center" for registered users and are briefly outlined below. For more details please refer to the "help" sections within each function:
 
1. Change Request collection and primary evaluation : The Change Request Collection Tool provides a web based entry point for the collection, communication and primary evaluation of GCSS-AF related change requests. This tool is web browser based for cross platform delivery over the Internet, an Intranet, or a WAN.
 
2. Action Tracking : The Action Tracking tool provides a means for GCSS-AF Integrated Product Teams(IPTs) to centrally store, update and manage team specific action items via a web browser-based interface. Registered members of an IPT can view all action items for their IPTs, and they can update and resolve actions which they have been assigned by the designated IPT Lead. The IPT Lead is ultimately responsible for opening and closing all action items within an IPT.
 
3. Information Sharing : The Information Sharing Tool provides a web based interface for sharing preliminary GCSS-AF related files within an IPT. General Functionality includes the ability to upload, modify, search , and update files. This tool is web browser based for cross platform delivery over the Internet, an Intranet, or a WAN.
 
4. RoadMap : The RoadMap Visualization component displays the current state of the GCSS-AF program and rolls up the schedules of diverse program initiatives for cross-platform access via a web browser. Click RoadMap to see the RoadMap view.
 
The website also features a robust threaded discussion forums component which can be found in the "Community Center" .
 
5. The Discussion Forums tool provides a means for registered site members to get questions answered by the entire gcss-af.com website community. Discussion Forums provide a searchable central repository for questions and answers, tips and techniques, and general considerations and concerns.
 
6. The workplan tool provides a means for registered site members to track the status of their Capabilities, GCSS-AF Data Service Migrations, RSO Applications or Enterprise Service Bus Capabilities as they make their converision to GCSS-AF.

Click any of the links above to find out more information about becoming part of GCSS Air Force.

 
4. Minimum Browser Requirements   [top]
  • Internet Explorer 6.0 and above.
  • Javascript enabled in your browser.
  • SSL security enabled in your browser.
  • Your browser must accept cookies. (A cookie is a small piece of information sent by a web server to your browser to identify your session to the web server.)
5. Recommended Display Settings   [top]
  • Screen Resolution : 1024 x 768 pixels or greater.
  • Color Depth : 16 Bit Color or greater.
  • Font Settings : Small Fonts.
6. RSS   [top]
Really Simple Syndication (RSS)

7. Workplans   [top]
Workplans are part of the GCSS-AF Release Management Process. Below are some tutorials on how to use the GCSS-AF.com workplan tool.

Workplan Tutorials:
1.Create a Workplan
2.Customizing Columns
3.Status Flags
4.Left Menu Visibility
5.Summary Page
6.Watch List

Help Links
Contacts
Information
Login Help (Forgot username/password/account locked
If you have forgotten your username/password, or you account has become locked due to too many failed login attemps. Please complete a login help form:
    Login Help Form
  • Please complete a Login Help form.
After completing the login help form and clicking submit, your password will be reset and your account will be unlocked. A new username/password set will be sent to you via email. The emails usually arrive within 20 minutes after submission of the form.

Account Reactivation
In order to reactivate your account, please complete the following form:
After completing the reactivation request form, click submit. If your account meets certain criteria (ie you are an AF Employee and your email address is the same as we have on record) your account will be automatically reactivated. Your password will be reset and your account will be unlocked.

If you do not meet the above criteria, the GCSS-AF.com Website Administrator will be in contact with you to complete your reactivation request.

If you have any further issues, please contact the GCSS-AF Website Administrator.
Request for AF Portal (RSO) Access
In order to request RSO Access from the AF Portal to GCSS-AF.com, please send the following information to the GCSS-AF Website Administrator:
    Subject
  • RSO Access

  • Body
  • Full Name
  • GCSS-AF.com Username
  • Air Force Portal ID
GCSS-AF.com Conventions
Flags
   !! - Past Due
   !  - Due within x day(s)
   I  - Idle for at least x day(s)
   P  - Pending Closure: Tracker item complete ready for verification
   H  - On Hold: Currently not being worked
Buttons
- Save form information
- Save form information
- Save form information and continue to the next tab of the form
- Reset form values back to the values when form was loaded
- Shows a detailed report for the line item.
- Shows a detailed report for the line item.
- Archives the line item (flags as archived, does not actually remove from the system).
- Unarchives (restores) the line item (flags as active).
 
Configurations
 


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